Session Videos Are Not Playing?

When experiencing loading or playback issues with session videos on StudyMRCOG content, complete the following troubleshooting steps:

  • Update OS to the maximum possible version in the device. Very old OS won’t be compatible.
  • Use the recommended browsers – Desktop – Updated Chrome/Firefox. IOS – Updated Safari.
  • Close and open your browser. Refresh the page where you experienced video issues.
  • Clear your browser cache and refresh the page again.
  • Disable any ad blockers used in your browser and restart the browser. Ad blockers may prevent videos from playing.
  • Disable any extensions or plugins and test the video in your browser again. Certain extensions or plugins can contribute to video playback errors.
  •  Load the videos on another network.

If the issue persists Contact Us on +91 9072 900 800 or mail us on [email protected]